TaskPano To Follow Up Service Processes

11.01.2024

 TaskPano To Follow Up Service Processes

You can use the taskpano for following of the technical service issues and increasing customer happiness with securely.

Which things can you do increasing quality of the technical service unit?

You can manage the process successfully by employing trained personnel who are experts in their field.
You can use a service program to ensure that technical service operations are not interrupted.

What is the Benefit of Using a Technical Service Program?

By using a technical service program, you can easily keep track of your customers, their contact information and data about their interactions with your company. You always keep customer information up to date and provide a more effective service as you keep a record of the previous services your customer has received from you.
By creating daily and monthly work calendars, you can follow up your work more easily.

Program recommendations you can use for technical service

Wolvox Service management: The Service Program is part of WOLVOX ERP and is fully integrated. WOLVOX Service Management can be considered as the first option among the programs you can use for technical service tracking. This system offers you a wide range of action and reporting possibilities while managing the affairs of your business. Using the WOLVOX Service Management program.

By defining the brands and products and adding them to your current accounts, you can determine which products you can receive service from, the service can define the status of receipts and ensure that automatic e-mail / SMS is sent to the current customers in case of status changes, you can make service vehicle definitions and determine vehicle responsibilities, by selecting the vehicle in the service receipts, it can report the workloads of the personnel dealing with the vehicle, and realize the work plan according to the personnel and vehicle workload,

By creating service groups, you can make group selection in service receipts and benefit from these groups in reporting,

Specify external service operations, (if the service is provided by an entity other than your business)

You can print an entry and delivery report.

TaskPano Task Management Program : TaskPano is a process management program where task and project management and task processes can be followed. With TaskPano job and task tracking program, you can easily direct and follow the right team to your customer requesting technical service. With the location information added to the task cards, you can reach the right location on time. You can check the work to be done with the checklist; you can complete the work on time by viewing the delivery date and time.

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